Twin Peaks Bike Park is free for everyone to ride. No membership, no booking, no gate. That free access is paid for by sponsors and the community, and it's something NAMBA works hard to protect.
The Commercial Operator Pass is how we keep it that way. Any business running guided tours, lessons, or other paid activities inside the park needs one. It holds commercial guiding to a shared safety standard and stops big groups from crowding out everyday riders. The fees go straight back into the trails.
Why the pass exists
NAMBA is a nonprofit, and Twin Peaks is built and maintained for the whole community. The pass lets us:
- Hold guiding and instruction to a consistent standard of safety, qualification, and insurance.
- Keep the park welcoming for the public by limiting how much space commercial groups take up.
- Put operator contributions back into building and maintaining the trails businesses rely on.
Do you need a pass?
Yes, if you charge riders
Guides, instructors, coaches and kids' programmes, photo tours, guided hikes, and bike shops running paid rides or sessions. If money changes hands for activity in the park, you need a pass.
No, for everyday riding
The public rides free, and always will. Free group rides open to everyone, including club and shop rides, don't pay the fee either, but they're still expected to follow the same safety and trail etiquette.
Not sure where you land? Get in touch and we'll help you work it out.
The rules at a glance
Pass holders run their operations within a few simple standards that keep the park safe and fair for everyone.
Group size
One guide per six clients, and no more than eight people in a group, support staff included.
Opening hours
Operate only within the park's posted hours. No guiding while the park is closed for weather, maintenance, or events.
Insurance
Carry comprehensive liability insurance for your business.
Trail etiquette
Follow NAMBA's Code of Conduct, yield and pass with care, and skip "convoy guiding" (groups running in quick succession).
Emergencies
Bring your own emergency response plan for injuries, missing persons, weather, and wildlife.
Your pass
Covers one guide at a time, transfers between guides at the same company, and renews each season.
These are the essentials. The full program agreement, including environmental standards and the conduct expected of operators, comes to you when you apply.
What you get
A commercial pass is more than permission to operate. Your fee is a cooperation fee, so it goes straight into the dirt:
- You fund the trails you ride for a living. Operator fees help build and maintain the network your business depends on.
- Your logo on our site. Pass-holding companies are listed on the authorised guides page, seen by riders planning their trip.
- The exclusive right to operate. Only pass holders may run commercial activities at Twin Peaks.
Want your brand to go further? Trail sponsors receive a lifetime commercial operator pass alongside signage across the park.
Common questions
Do I need a commercial operator pass?
If you charge riders for activity in the park, yes. That covers guides, instructors, bike shops running paid rides or sessions, coaching and kids' programmes, photo tours, and guided hikes. The public rides free and needs nothing.
Do free club or shop group rides need a pass?
If a ride is free to join and open to the public, it's exempt from the cooperation fee, even when a club or shop organises it. Those rides are still expected to follow the program's principles, including trail etiquette, safety, and group limits. As soon as you charge riders, a pass is required.
What are the group size limits?
One guide to six clients, and no more than eight people in a group, counting guides and any support staff such as tail guides or photographers.
How do I get a pass?
Get in touch through the contact form. We'll talk through your business, insurance, and qualifications, send you the full program agreement, and confirm current pricing. Passes renew each season.
Get a commercial operator pass
Tell us about your business and we'll be back to you with the next steps, including current pricing.
Get in touch
