Privacy Policy

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1. What information do we collect?

We may collect, store and use the following kinds of personal information:

1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
3. information that you provide to us for the purpose of registering with us;
4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
5. any other information that you choose to send to us;

2. Cookies and similar technologies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Some of the services we use store similar identifiers in your browser's local storage instead of cookies; we treat these the same way in this policy.

The following services set cookies or store identifiers when you use this website:

1. Google Analytics sets the _ga cookies (kept for up to two years) on every page. We use it to see which pages people visit and how they found us. Google stores this information; see Google's privacy policy. You can also disable it with the Google Analytics opt-out browser add-on.
2. The Meta Pixel sets the _fbp cookie (kept for about three months) on every page. We use it to measure how well our Facebook and Instagram posts and adverts bring riders to the site. See Meta's privacy policy.
3. Stripe, our payment processor, sets the __stripe_mid and __stripe_sid cookies (kept for about one year and 30 minutes respectively) on shop pages. Stripe uses them to prevent fraud and keep payments secure. See Stripe's privacy policy.
4. Ecwid, which runs our shop, stores your basket contents and an anonymous visitor identifier in your browser's local storage rather than in cookies. The shop needs these to work. See Ecwid's privacy policy.

You can block or delete cookies through your browser's privacy settings, usually under "Privacy and security". Blocking cookies may affect the shop checkout, which relies on Stripe's fraud-prevention cookies.

3. Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

1. administer the website;
2. improve your browsing experience by personalising the website;
3. enable your use of the services available on the website;
4. supply to you services purchased via the website;
5. send statements and invoices to you, and collect payments from you;
6. send you general (non-marketing) commercial communications;
7. send you email notifications which you have specifically requested;
8. send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);
9. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
10. deal with enquiries and complaints made by or about you relating to the website;
11. keep the website secure and prevent fraud;
12. verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our website private messaging service);

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All monetary transactions on this website are processed through our payment gateway; Stripe. See Stripe's Privacy Policy for details. The joint use of information with the company is limited to the extent necessary for the purpose of processing payments from this website, refunding such payments, and responding to complaints and inquiries regarding such payments and refunds.

4. Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

1. to the extent that we are required to do so by law;
2. in connection with any ongoing or prospective legal proceedings;
3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

5. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we our services operate in order to enable us to use the information in accordance with this privacy policy.

You expressly agree to such transfers of personal information.

6. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

All your personal information you provide relating to purchases and donations is stored securely by Ecwid: Ecwid's privacy policy.

All electronic transactions entered into via the website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password [and other login details] confidential. We will not ask you for your password (except when you log in to the website).

7. Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

8. Your rights

If you instruct us to provide you with and/or erase any personal information we hold about you we will do so to the extent permitted by law.

You may instruct us not to use the personal information you have shared with us for marketing purposes, by opting out of our marketing list.

9. Third party websites

This website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

10. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

11. Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@namba.ngo or by post to Niseko Area Mountain Bike Association, 1-4 Kita 1 Jo higashi, Kutchan-cho, Abuta-gun, Hokkaido, Japan, 044-0001.

12. Data controller

The data controller responsible in respect of the information collected on this website is Non Profit Organization Niseko Area Mountain Bike Association.

This policy was last updated on 7 August 2026.